Question 1

How do I book an appointment?

Accepted Answer

You can book directly through our website or call/text (516) 207-9470.📲

Question 2

Can I get a consultation first?

Accepted Answer

Absolutely! Consultations are available to determine if microblading or another brow service is right for you. Book your free consultation online or call (516) 207-9470.

Question 3

Can I book an appointment outside your regular hours?

Accepted Answer

Yes! Please contact us if you need an appointment earlier or later than our normal hours — we’d be delighted to accommodate your schedule. Please text or call (516) 207-9470.

Question 4

What is the booking policy?

Accepted Answer

To secure an appointment, a valid card is required, but you are not charged at the time of booking. If you cancel or reschedule up to 48 hours before your appointment, there is no fee. If you cancel or reschedule within 48 hours, a fee may be charged — for Permanent Makeup, it’s $100, and for Eyelash Extensions, it’s 30% of the service price.

Question 5

Will I be charged upfront for my appointment?

Accepted Answer

No! All appointments are booked with your card on file, but no payment is taken upfront. Charges only apply if the 48-hour cancellation policy is not followed.

Question 6

What happens if I need to reschedule?

Accepted Answer

You can reschedule up to 48 hours before your appointment without any charge. If you reschedule within 48 hours, your deposit/fee may be applied according to your service’s booking policy. To reschedule call or text (516) 207-9470 or email glowupbywen@gmail.com.

Question 7

Can I pay in person?

Accepted Answer

Yes! All services are paid in person at your appointment, unless a late cancellation fee applies. Your card on file is only used for late cancellations or no-shows.

Frequently Asked Questions